I think it's a great way to get the point across. Personally, it always makes me smile when Elodie calls out a pirate asking for help on the forum. By making ownership a barrier to the community of legitimate users, we can at least increase the sort of value that can't simply be downloaded from a torrent site. The way I see it, helping someone use pirated software is just enabling their choice. When they couldn't show me an email from the team, I switched to teaching the lesson using Synfig instead. ![]() When it became clear they were using a cracked version (because they did not have a dongle plugged in), I asked for some proof that they actually owned a copy (it seems that half the TVPaint users I know use cracked copies even if they have a license). Don’t forget that we will need some information about your operating system and its version so we can help you faster.I was once in a similar situation, giving a lesson to someone who told me they owned a copy of TVPaint. If you are encountering any other issue than the ones listed above, please contact our support team here so we can help you further. However, it is relatively easy to solve as you can see by reading this page of our online documentation. ![]() License status is ‘not completed’: this happens when a license’s activation process doesn’t successfully complete.Please read this page from our online documentation to solve this problem. You should not go through such a file-based process to activate your license. File-based transfer issue: a file-based license transfer is a special activation process appearing when CodeMeter hasn’t been installed on your computer or is not fully detected by your system yet. ![]() You also won’t be able to activate or deactivate your license if CodeMeter hasn’t been installed. You won’t be able to launch TVPaint without installing CodeMeter. CodeMeter is automatically installed on Windows along with TVPaint but it must be installed separately on macOS and Linux systems (we provide CodeMeter’s installer within TVPaint’s installation package, please don’t install it from another source).Linux users of RPM and Deb packages can find installation instructions for the dongleless system on the following pages of our online documentation: – Register the software Installing TVPaint on Linux (dongleless licenses only): If you prefer reading to watching, you can follow those pages of our online documentation to install TVPaint and activate your license on macOS: It covers the license’s activation part as well: We recommend watching this video tutorial below to install TVPaint on Windows. Installing TVPaint on Windows (dongleless licenses only): It is needed for the dongleless version of TVPaint to work and is provided within the installer you will have downloaded from your user account. Do no download CodeMeter from another source. CodeMeter: the dongleless license’s driver.A link to it is to be found in the email you have received following your purchase. License Depot: a web page from which you can activate or deactivate your license from.Dongleless license: a TVPaint license which doesn’t rely on a USB key dongle to work. ![]()
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